Canon printers are known for their reliability and quality, but sometimes users encounter the frustrating “printer in error state” message. This error can prevent printing, scanning, or even starting the printer. Understanding the causes and solutions will help you resolve the issue quickly and get back to seamless printing.

👉 Need more help? [Click Here: Live Chat] or [Dial +1-801-878-6858 USA]

Why Does Canon Printer Show “In Error State”?

The “printer in error state” message typically appears when the computer or printer detects a problem that prevents normal operation. Common causes include:

1. Connection Issues

   1. USB or network connection problems can prevent the printer from communicating with your computer.

2. Driver or Software Problems

   1. Corrupted or outdated printer drivers can cause the error.

3. Printer Queue Problems

   1. Stuck print jobs can trigger an error state.

4. Hardware Issues

   1. Paper jams, low ink, or internal printer malfunctions.

5. Operating System Conflicts

   1. Windows updates or changes in system settings may interfere with printer communication.

Step-by-Step Fixes for Canon Printer in Error State

Step 1: Check Connections

1. USB Printers: Ensure the cable is securely connected to both the printer and computer. Try a different USB port if needed.

2. Wireless Printers: Confirm the printer is connected to the same Wi-Fi network as your computer. Restart both router and printer if necessary.

Step 2: Restart Printer and Computer

1. Turn off your printer and computer.

2. Unplug the printer from the power source for 5–10 minutes.

3. Plug the printer back in, turn it on, and restart the computer.

4. Check if the error message disappears.

Step 3: Clear the Printer Queue

1. On Windows, open Control Panel > Devices and Printers.

2. Right-click your Canon printer and select See what’s printing.

3. Cancel all pending print jobs.

4. Try printing a test page.

Step 4: Reinstall or Update Printer Drivers

1. Visit the Canon U.S.A Support page.

2. Download the latest driver for your printer model and operating system.

3. Uninstall the existing driver via Control Panel > Programs and Features.

4. Install the downloaded driver and restart your computer.

Step 5: Run Windows Troubleshooter

1. Go to Settings > Devices > Printers & Scanners.

2. Select your Canon printer and click Manage > Run the troubleshooter.

3. Follow the on-screen instructions to fix detected issues.

Step 6: Check Printer Hardware

1. Ensure paper trays are loaded correctly and no paper jams exist.

2. Verify that ink or toner cartridges are installed and have sufficient levels.

3. Make sure all covers are properly closed.

Additional Tips to Prevent Error State

1. Keep printer drivers updated regularly.

2. Avoid abrupt disconnections of USB or network connections.

3. Use genuine Canon ink or toner cartridges.

4. Regularly clean the printer to prevent jams or hardware malfunctions.

Benefits of Fixing the Printer Error State

1. Restores Printing Capability: Resumes normal printer operation.

2. Prevents Hardware Damage: Avoids further issues caused by continued error states.

3. Saves Time: Quick fixes reduce downtime and delays.

4. Ensures Print Quality: Proper maintenance keeps prints sharp and consistent.

FAQs

Q1: Why does my Canon printer say “in error state”?
A1: This message indicates the printer is unable to communicate properly due to connection issues, driver problems, or hardware malfunctions.

Q2: How do I reset my Canon printer from error state?
A2: Turn off the printer, unplug it for 5–10 minutes, then power it back on. Reinstall drivers if needed.

Q3: Can a USB cable cause the error state?
A3: Yes, a loose or faulty USB connection can trigger this error. Use a different port or cable if necessary.

Q4: Will clearing the print queue help?
A4: Yes, stuck print jobs often cause the printer to remain in an error state. Clearing the queue usually resolves it.

Q5: When should I contact Canon support?
A5: If the error persists after trying all troubleshooting steps, contact Canon Customer Service or an authorized service center.

Conclusion

The Canon printer “in error state” message can be caused by connection issues, driver problems, or hardware malfunctions. By checking connections, clearing print jobs, updating drivers, running troubleshooting tools, and inspecting printer hardware, most errors can be resolved quickly. Prompt action ensures reliable printing, maintains printer performance, and prevents long-term damage.